We want every session to stay a pastime you can afford. Think of stakes as the price of the entertainment, set that price before you start, and stop once it is spent. Play is for adults aged 18 or over, with a single account each.
Controls you can switch on
- Deposit limit: a ceiling on what you pay in
- Session limit: a hard stop after the time you pick
- Reality check: a regular prompt showing your time in play
- Cooling-off: a short break of your choosing
- Self-exclusion: a longer shutdown of the account
Ask our support team in live chat to apply any of them. A self-exclusion runs its full course once it starts, and a fresh account opened in the meantime goes against our terms.
Where GAMSTOP fits
GAMSTOP is the national self-exclusion service for UK-licensed operators. Because our licence comes from Curaçao, a GAMSTOP registration does not block an account with us. Anyone registered there should stay away, and we will exclude you on request as well.
Software that blocks gambling
Gamban installs on phones and computers and blocks gambling sites whether or not they belong to GAMSTOP. On a device that children also use, a parental filter adds another barrier.
When to step back
Stakes creeping up to recover losses, bills left unpaid, money borrowed to play, or secrecy about what you spend. Any one of these is reason enough to pause and get support.
Free help in the UK
- GamCare: the National Gambling Helpline, free to call on 0808 8020 133
- GambleAware: information about gambling harm and how to reach treatment
- Gordon Moody: specialist recovery programmes
- Gamblers Anonymous: mutual-support groups run by people who have been there
All four are confidential and cost nothing to contact.